Digital Motel Compendium
“We extend to you a warm welcome and will do our best to ensure you have a most pleasant and comfortable stay. Please do not hesitate to contact us if we can assist you in any way.”
For maximum efficiency, close doors and windows when operating the air-con unit. Please turn off upon departure.
* TIP * Tap the MODE button several times for HEAT (SUN icon) or COOL (ICE icon), then adjust temperature.
Gisborne Airport is situated off Chalmers Road and is less than 10 minutes’ drive away. For flight and departure times please phone 06 867 1608.
BABYSITTING AND BABY EQUIPMENT
Babysitters are available by arrangement (24 hours prior notice preferred). Highchairs, cots and baby bath are available by arrangement with Reception.
Service available at Reception.
Banks are generally open Monday to Friday 9.30am–4.30pm and are all situated along Gladstone Road in the city area.
Additional blankets and pillows are located in the bedroom wardrobe. Please contact Reception for further supplies.
Houseguests are welcome to use our poolside BBQ. Turn on gas located in the side cupboard where you will also find BBQ tools. Please leave as you found.
A continental or cooked breakfast is available by room service.
Please complete the menu available at Reception. Alternatively, call Reception by dialling ‘0’ to place your order.
Please place your order by 7pm.
Please use the car park marked directly outside your room & exit the property following the EXIT signs.
We respectfully request for the convenience of our houseguests’ peaceful enjoyment & safety that all visitors park on the roadside.
Please contact Reception for assistance.
We have a car wash area situated off the exit driveway behind our pool.
We operate a Closed Camera Television System in outside public areas of the motel to protect the health, safety and peaceful enjoyment of motel staff and guests. We adhere to a strict CCTV Policy that considers operational and privacy issues.
Check-out is by 10.00 am. For availability of a later check-out and applicable tariff, please contact Reception.
Upon check-out, please secure your room & deposit your room key to the blue Key Return Box situated outside Reception.
CHEMIST / PHARMACY
Shaun Shivnan Pharmacy is situated on Gladstone Road away from the city opposite Gisborne Girls High School.
Hours are Monday –Friday 8.15am – 6pm. Weekends 10am – 1pm.
For times and locations please contact Reception.
Please arrange with Reception.
For dental services the Ocean Dental Centre is located at 202 Grey Street, Phone: 06 868 1995.
DRYCLEANING / LAUNDRY
A same day dry-cleaning service is available Monday to Friday if articles are left at Reception before 9.00am.
Our Guest Laundry is situated under the middle carport area between rooms 3 and 21 and is open 24 hours. $2 coins to operate the machines is available from Reception.
A clothes line is situated by the playground area.
We offer DVD players upon request. Please contact Reception to arrange.
New Zealand power is 240- volt AC.
EMERGENCY / FIRE
Dial ‘1’ for an outside line then ‘111’.
A fax service is available at Reception.
FOREIGN CURRENCY EXCHANGE
A limited service is available at Reception and is subject to availability.
Houseguests are entitled to a complimentary membership of the YMCA Health & Fitness Centre that is situated on the corner of Roebuck & Childers Road. Show your room key for access.
For more information: Click HERE.
All valuable property left behind is recorded and held for three months. Please contact us to arrange for the return of items.
Please keep indoors at all times. You are welcome to use our poolside furniture within the pool enclosure or the seating outside your room for outdoor use.
Please drop off your mail at Reception for postage.
Thai Massage Gisborne operate from an on-site massage studio located close to the Reception. Highly trained therapists offer a range of traditional therapeutic massage options. We recommend you take time out for your body and mind to truly RELAX. Txt 021 022 53445 to make an appointment. For more information & to book online: Click HERE.
Please refer to the menus in the in-room compendium for details of a room service delivery that may be charged to your account with us. For our corporate guests, if dining out most restaurants will charge back to your motel account. Please contact Reception for recommended dining.
A Doctor is available 24 hours a day by phoning 06 868 8887.
A Free visitor health advice line is available by phoning 0800 611 116. This puts you in contact with a registered nurse, 24 hours a day.
For serious illness or injury phone for an ambulance by dialing ‘1’ for an outside line then ‘111’.
Will be offered to you upon arrival with our compliments. Further supplies may be purchased from Reception
Our Reception opens from 8:00am to 8:00pm. Should you wish to depart early, please settle your account the previous evening.
We can copy A4 documents, print from email transmissions, USB Flash Drives etc @ .20 cents per page. Please call at Reception.
Use of the playground is for children 12 years and under. Parents are responsible for supervising children at all times.The management has taken every precaution to make this playground safe and accepts no responsibility for injury.
Use of our swimming pool is available to houseguests only, between 7.30am and 10.00pm. Parents are responsible for supervising children at all times.
We are keen to help the environment and support recycling. Please dispose of all recyclable glass, paper, plastic & metal items in the recycling bins situated behind the swing doors between rooms 3 and 21.
A bin is provided in your room for household rubbish and will be cleared daily. Any excess rubbish may be disposed of in the green wheelie bin behind the swing doors between rooms 3 and 21.
Guests staying for more than one night will receive a daily service of their room generally between 9.00am – 1.00pm. This service includes fresh towels, removal of rubbish, cleaning of bathroom, toilet and making of beds.
Guests are welcome to deposit small valuable items in our motel safe at no charge.
We can arrange specific secretarial services to suit your needs (24 hours prior notice preferred).
Are installed in your room for your safety. Please open windows and use extractor fans when cooking.
Retail opening hours in the city can vary greatly. Generally, retailers in Gisborne open from 9am to 5pm weekdays, 9am to 3pm on Saturdays & 10am to 1pm on Sundays.
A Countdown supermarket is situated 600 metres towards the city on Gladstone Road and is open from 7am to 10pm 7 days.
A 24-hour Caltex service station is situated 300 metres towards the city on Gladstone Road and will satisfy most convenience purchases.
Telephone 867 2222.
Gisborne Taxis will pick you up from your room.
Dial ‘1’ for an outside line
Dial ‘0’ for Reception
LOCAL CALL CHARGES 10 cents per minute (.50 cents minimum charge)
CALLING CARDS As per our local call charges.
TOLL CALLS Charges are similar to public phone rates.
TOLL FREE We do not charge for 0800 and 0508 calls.
ROOM TO ROOM DIALLING For rooms 1-8, place ‘81’ before the room number eg. To telephone room number 7, dial 817. For rooms 21-33, place ‘8’ before the room number eg. To telephone room number 27, dial 827.
DIRECT TO ROOM CALLS Outside callers may telephone you directly without going through our Reception if they dial our business line, 06 868 4019 and enter the room telephone extension when prompted.
Turn ON the SKY decoder using the SKY remote.
A green light should be displayed on the SKY decoder.
Turn on the TV using the LG remote.
Ensure the TV input is set to HDMI1
To set TV to HDMI1, use the LG remote and press INPUT
Select HDMI1 by pressing the Up/Down arrows and press OK.
You can also use your LG remote to access web-based apps including a FREE NETFLIX subscription that gives you access to thousands of movies & TV programs.
To avoid tampering charges, please do not amend tuning or logon details.
WiFi / INTERNET
We offer FREE unlimited WiFi to all houseguests.
If you didn’t pick-up a WiFi password coupon at check-in, kindly ring Reception (dial “0”) between 8.00am – 8:00Pm for your FREE WiFi password.
Please select “Teal GUEST_WiFi” via the WiFi network settings on your device and enter the password when prompted.
Enjoy your stay!
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