Frequently Asked Questions
Teal Motor Lodge Gisborne Motel Accommodation

Where is Teal Motor Lodge located?
We are conveniently situated on Gladstone Road, Gisborne, just a short drive from the city centre, shops, and beaches.

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What type of accommodation do you offer?
Teal Motor Lodge provides spacious, self-contained motel units with modern facilities, suitable for individuals, couples, families, and business travellers.

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Are all units on the ground floor?
Yes.

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Do you have wheelchair-accessible rooms?
No. However, all rooms are on the ground floor, and many have walk-in showers—please contact us directly to discuss any accessibility needs.

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How can I make a booking?
For the best rates and terms, we recommend booking directly with us via our website or by phone. Read more about why you should always book direct HERE.

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Do you allow walk-in bookings?
Yes, but we recommend booking in advance online or by phone to guarantee availability, especially during busy periods.

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What payment methods are accepted?
We accept major credit cards (Visa, Mastercard, EFTPOS), and company chargebacks may be arranged by prior agreement.

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Do you require prepayment when making a booking?
A valid credit card is required to secure your booking. Some reservations may require prepayment, especially during busy periods.

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What is your cancellation policy?
We try to work with you and offer flexibility when we can. Our full cancellation policy can be found under our TERMS.

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Do you accept WINZ or Emergency Housing bookings?
No. We also operate a “No Locals” policy.

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Do you offer corporate rates?
Yes—special rates are available for regular corporate guests and contractors. Please contact us directly.

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Can I stay long-term?
Yes—our large, self-contained rooms are ideal for those working on short-term contracts and company transfers.

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What time is check-in and check-out?
Check-in is from 2:00 pm and check-out is by 10:00 am.

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Is parking available?
A car park is provided for all guests right outside their room. We also have space for larger vehicles and trailers by arrangement.

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Do you offer EV charging?
No—the nearest EV charger is approximately 600 m away at Woolworths.

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Do you offer airport transfers?
We recommend Gisborne Airport & City Taxi. See their details HERE.

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Do you have secure storage for bikes, surfboards, fishing gear, etc.?
Yes—by arrangement.

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Do you have free Wi-Fi?
Yes—complimentary high-speed Wi-Fi is available throughout the property.

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Do your rooms have Smart TVs?
Yes. We also offer free Netflix and SKY. You can also stream/cast from your own device. Rooms with separate bedrooms include a second TV.

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Are the units air-conditioned?
Yes—all units are fitted with air-conditioning and heating for year-round comfort.

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Is daily servicing included?
Yes—rooms are serviced daily unless otherwise arranged.

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Do units have cooking facilities?
All units have fully equipped kitchens, including a fridge, cooktop/stove, microwave, and the usual kitchen utensils.

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Do you have family-friendly units?
Yes—we offer spacious family units with separate bedrooms and fully equipped kitchens.

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Do you provide cots or highchairs?
Yes—available by arrangement.

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Can you accommodate groups or sports teams?
Absolutely. We regularly host tour groups, teams, and business travellers.

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Do you have a swimming pool?
Yes—our outdoor swimming pool is open year-round and set in landscaped gardens.

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Do you have a BBQ?
Yes—our poolside BBQ is free for guests.

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Is there a guest laundry?
Yes—our free self-service guest laundry is available 24 hours.

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Do you have a gym?
We offer a complimentary pass to the well-equipped YMCA gym nearby.

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Can I book an on-site Thai massage?
Yes—you can book online HERE.

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Is breakfast available?
We support local hospitality businesses and are within easy walking distance of cafés.

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Do you offer room-service meals or delivery from local restaurants?
Yes, and we offer chargeback facilities for our corporate guests.

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Are there restaurants nearby?
Yes—we are within walking distance of several restaurants, cafés, and takeaway options.

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How close are you to the beach?
Gisborne’s popular Waikanae and Midway beaches are just a few minutes’ drive away.

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What local attractions are nearby?
We’re close to wineries, surf beaches, the Tairāwhiti Museum, Kaiti Hill lookout, and other Gisborne highlights. Refer to our attractions page and local map HERE.

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Do you provide tour bookings or recommendations?
Yes—our team can assist with local tour bookings and activity recommendations.

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Are pets allowed?
No—pets are not permitted (except registered service animals).

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Is the property secure?
Yes—the motel has secure off-street parking, good lighting, monitored CCTV, and on-site management.

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What COVID-19 precautions are in place?
We follow recommended cleaning and hygiene practices to help keep guests safe.